In short, an assertive ticket is essential for effective communication, rapid problem resolution and improving the customer experience. By providing detailed and accurate information from the outset, customers and users can help ensure a smoother and more efficient support process.
Have you heard of L2TP/IPsec? It’s a type of VPN protocol that combines the Layer 2 Tunneling Protocol (L2TP) and the Internet Protocol Security (IPsec) protocol to create a secure, encrypted connection between two devices over the Internet. In this post, we’ll explain how to configure L2TP/IPsec. Read on to find out more! 2. We’ll
Have you ever wondered how the applications you use on your cell phone or computer work? Behind them, there are many servers that execute the code and store the data that makes the applications work. But managing these servers is no easy task. They need to be updated, monitored, scaled and protected from failures and
SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are security protocols used to protect communication between a client and a server on the Internet. They are used to ensure that communication is encrypted and secure, thus protecting the confidential data transmitted between the two points. SSL was developed by Netscape in 1994 and has
